Which step involves identifying what the project needs to achieve?

• A. Deliverables
• B. Goals
• C. Support plans
• D. Scheduling

Answer: (B)

The step that involves identifying what the project needs to achieve is focused on establishing goals. Goals serve as a framework for the project, setting clear, tangible outcomes that the team aims to accomplish. By defining specific goals, the project team can understand the objectives of the project, prioritize tasks, and allocate resources effectively.

Establishing goals is critical because it aligns the team’s efforts and provides a clear direction, ensuring that everyone understands the desired end-state of the project. When goals are clearly defined, it becomes easier to measure progress and success, as well as to make informed adjustments to the overall strategy as the project unfolds. This clarity helps in overcoming challenges and maintaining focus on the project's overall purpose.